Privacy Policy

Dayna's Place Pty Ltd  |  ABN 85 683 244 94  |  daynasplace.com

Last updated: June 2026

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Dayna's Place Pty Ltd ('we', 'us', 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit daynasplace.com or make a purchase from us.

1. Information We Collect

We collect personal information that you provide directly to us, including:

• Name, email address, postal address, and phone number

• Payment and billing information (processed securely by our third-party payment providers — we do not store full card details)

• Order history and purchase details

• [For NDIS purchases] Plan manager or support coordinator contact details, where provided for invoicing purposes

• Any information you provide when contacting us directly, e.g. via email or contact forms

2. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders, including shipping and invoicing

• Communicate with you about your order, including dispatch and delivery updates

• Respond to your enquiries and provide customer support

• Improve our website and product offering

• [Comply with NDIS invoicing and reporting requirements, where applicable]

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Sharing Your Information

Your information may be shared with trusted third-party service providers who assist us in operating our website and fulfilling your order, including:

• Wix.com (website hosting and store platform)

• Payment processors: Wix Payments, Stripe, PayPal, and Afterpay

• Australia Post or comparable shipping carriers

These providers only receive the information necessary to perform their function and are subject to their own privacy policies.

4. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. You can control or disable cookies through your browser settings.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Payment information is processed by PCI-compliant third-party providers and is never stored on our systems.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy, including to meet our legal, accounting, and tax reporting obligations. 

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, subject to our legal obligations to retain certain records. To make a request, contact us at admin@daynasplace.com.

If you are located in the European Union or United Kingdom, you may have additional rights under the GDPR or UK GDPR, including the right to data portability and the right to lodge a complaint with your local data protection authority.

8. International Customers

If you are ordering from outside Australia, your personal information will be transferred to, stored, and processed in Australia. By using our website and placing an order, you consent to this transfer.

9. Children's Privacy

Our website and store are intended for use by adults purchasing on behalf of children. We do not knowingly collect personal information directly from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The version in effect at the time of your visit or purchase will apply. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Business: Dayna's Place Pty Ltd

Email: admin@daynasplace.com

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Post: PO Box 8344, Bargara QLD 4670, Australia